Samsung has found itself in the middle of a controversy. The company’s operating system uses built-in software called AppCloud, which was intended to serve app recommendations to users. But a non-profit Digital Rights organization SMEX has discovered the true nature and origin of this software. And it calls for concern among Pakistani fans.
The AppCloud, which Samsung bundles with every Galaxy A, M, and F series device, is actually owned and operated by an Israeli company. So, people have understandably developed a fear of being spied on. Ever since SMEX sent an open letter to Samsung over privacy concerns and Israeli spyware, it has been a hot topic on X/Twitter.
Before all this commotion, Samsung users just disregarded it as harmless bloatware. But ever since people discovered its former Israeli roots (it was once owned by IronSource, later relinquished to Unity), fans are calling it spyware, running in the background and constantly monitoring user activity.
IronSource has a history. It operated an adware app called InstallCore that provided additional applications on Windows third-party installers. It was blacklisted globally because it pushed software on Windows without clear permission from users. It has bounced back in the form of AppCloud.
The open letter by SMEX was to urge Samsung to remove this Bloat/Spyware from the OS, or at least give people permission to uninstall it. The app right now has higher privileges, which means it can install any app without your consent. All you can do is disable the app or root your device to get rid of it. Both options have a limited effect, though.
If you root the device, provided you have the necessary knowledge to do so in the first place, it will void the warranty. And disabling it doesn’t guarantee complete safety, because it comes online every time a new update hits the phone. The fear of privacy violation and digital monitoring has everyone questioning Samsung’s intentions.
China is considering banning Samsung mobile sales in the country altogether until this issue is looked at. Pakistan and Israel’s political and religious differences are heating up again, and Samsung is caught right in the middle. The solution is relatively easy.
Samsung could push out an Update to Galaxy phones and remove the AppCloud or any other Spyware in privacy-sensitive regions. Or elevate user privileges to uninstall this app. The ball is now in Samsung’s court. Let’s wait and see how the company responds to this massive privacy issue.